I shape and execute company-wide strategies to elevate customer experiences across design and technology.

Partnering with executives and stakeholders, I translate research and insights into cohesive, impactful experiences that drive satisfaction and brand loyalty. I build and lead high-performing design and creative technology teams, championing bold ideas, nurturing talent, and uniting diverse skills around a shared vision. By connecting our work to purpose and business goals, I foster a culture where creativity, collaboration, and storytelling consistently deliver meaningful results.